FAQ

What do I need to bring with me for an exam?
What hours are you open?
How long will the exam take?
Can I take my usual medications?
Who will do my exam?

What insurance companies do you participate with?
Do I need an appointment for a plain x-ray?

Can I have my results sent to multiple doctors?
Do I have to pay for parking?

When will my results be available?
What is your CT scanner like?
Can I take my results with me?
What if I don’t have insurance?
Did you know we perform 3D ultrasound?



What do I need to bring with me for an exam?
1. Request form from a physician.
2. Your insurance cards.
3. Any previous x-rays pertaining to this study.
4. Wear appropriate clothing, elastic waist bands and little or no jewelry.
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What hours are you open?

Liverpool – 7:30 – 5:00
Northeast – 7:30 – 5:00
Syracuse – 8:30 – 5:00
Camillus – 8:00 - 5:00
Baldwinsville – 8:30 - 5:00
Fulton – 8:30 – 5:00
Cicero – 8:30 – 5:00

Each office may have slightly different hours for specific imaging studies. Our centralized scheduling department will gladly assist you in finding a time slot to fit your schedule.
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How long will the exam take?
Most studies are done very quickly; we do our best to make sure everyone is taken care of with the utmost care, respect and efficiency.
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Can I take my usual medications?
Please contact your physician with any questions regarding your medications.
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Who will do my exam?
A Registered & Licensed technologist will do your study. A Board Certified & Licensed Radiologist will interpret the results and dictate a report to your Physician.
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What insurance companies do you participate with?

Aetna US Healthcare
American Progressive
Americhoice
Beech Street
Blue Care Plus (Excellus)
Blue Shield of CNY
Blue Shield of Utica
BS of NENY
BS of WNY (Health Now)
CDPHP
Champva
CIGNA
Empire Plan
Evercare
Fidelis
GHI
Emblem
Great West
Guardian (PHCS)
HMO Blue (Excellus)
HMO CNY (Excellus)
Magnacare
Medicaid
Medicare
Multiplan

MVP
North American Preferred
NY Medical Imaging
PHCS
Pomco
RMSCO
RR Medicare
S & S Strategies
Secure Horizon
Statewide PPO
Total Care
Touchstone
Tricare
UHC Medicaid
United Healthcare
UNIVERA
Upstate Admin. Services
Wellcare
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Do I need an appointment for a plain x-ray?
We perform x-rays on a walk-in basis at all of our locations. You will however be required to have a written order from your physician with you or have it faxed to the office you will be going to.

Fax numbers
North Medical 452-2559
Northeast Medical 329-7559
Syracuse 475-9518
West Medical 631-6559
Baldwinsville 635-6816
Fulton 593-1542
Cicero 699-1409

The approximate wait time for an x-ray is usually 10 – 15 minutes.
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Can I have my results sent to multiple doctors?
We will gladly send your results to as many physicians as you would like to have them.
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Do I have to pay for parking?
Parking is free at all of our locations. At our Syracuse location you will be required to take a ticket on your way into the parking lot. Our office staff will validate your parking ticket for the time spent with us.
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When will my results be available?
Your exam will be interpreted on the day it is taken. Your results can be called to your doctor immediately, faxed or mailed. Your mammogram results will be received on the day of your exam.
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What is your CT scanner like?
Our CT scanners consist of an open table with a giant ring at one end. Depending on the body part being scanned, you may have to be slightly inside the ring however it is not an enclosed exam. You will be in constant, uninterrupted contact with the technologist during the entire exam.
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Can I take my results with me?
Your exams are available to be burned to a CD shortly after your exam is completed. You are welcome to wait or we can mail your CD to the physician(s) you request.
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What if I don’t have insurance?
We will gladly work with you on a case by case basis. Please call the location you will be going to or our billing coordinator at (315) 634-1064 to discuss your options.
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Did you know we perform 3D ultrasound?
St. Joseph’s Imaging can perform this state-of-the-art procedure to more clearly see a realistic picture of your unborn baby.
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Home | About Us | Contact





North Medical Center

5100 West Taft Rd.
Liverpool, NY 13088
Phone: (315) 452-2555
Fax: (315) 452-2559
................................
Genesee Medical Center
1200 E. Genesee St.
Syracuse, NY 13210
Phone: (315) 475-1669
Fax: (315) 475-9518
................................
Northeast Medical Center
4109 Medical Center Dr.
Fayetteville, NY 13066
Phone: (315) 329-7555
Fax: (315) 329-7559
................................
Medical Center West
5700 West Genesee St.
Camillus, NY 13031
Phone: (315) 631-6555
Fax: (315) 631-6559
................................
Radisson Health Center
8280 Willett Parkway
Baldwinsville, NY 13027
Phone: (315) 635-6814
Fax: (315) 635-6816
................................
Fulton Health Center
810 South First St.
Fulton, NY 13069
Phone: (315) 593-1529
Fax: (315) 593-1542
................................
Cicero Health Center
5586 Legionnaire Dr.
Cicero, NY 13039
Phone: (315) 699-1406
Fax: (315) 699-1409

Providing varicose vein treatment, digital mamography, 3D Ultrasound, Radiology, X-Ray, CT Scanning,
Nuclear Medicine & other high quality diagnostic imaging services to the Central New York community since 1976.

Our organization maintains active membership in the AHRA- the nation’s preeminent association for medical imaging
management.  What does that mean to you? It means you’re in the hands of medical imaging leaders who are serious
about staying connected with the latest radiology quality, safety and technology trends. 
And that’s seriously good to know.  Learn more at www.ahraonline.org.


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